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$369
R11s Plus · 64GB · New · Champagne
Dual 20MP cameras, your world in focus. Strong seamless performance supported by 2 hours of talking time from only 5 minutes of charge. All at your fingertips on a 6.43" display.
Condition Grading
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New
Brand New
Never used and come with their full Australian Manufacturer's Warranty. Some might have been opened for quality checks, but they have never been activated.
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Exceptional
100% Fully Functional
The device is in 'As New' condition, has min 90% battery health, and 15 months warranty (3 months bonus) with very faint to no marks on the device.
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Ex Demo
Like New
100% Fully Functional The device is in 'As New' condition with very faint to no marks on the device.
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Excellent
Minimal Sign of Wear
A refurbished device that is 100% fully functional Screen in good condition, with very minor scratches/scuffs not visible at arm's length.
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Good
Moderate Wear
A refurbished device that is 100% fully functional Scratches will be visible on the screen, plus minor dents. Exceptional value.
Dual 20MP cameras, your world in focus. Strong seamless performance supported by 2 hours of talking time from only 5 minutes of charge. All at your fingertips on a 6.43" display.
- Your phone
- Charging cable
- SIM tool
- Warranty card
-
Happy Promise
Not happy with it? Send it back within 30 days. We email you a free return label.
Every phone is 100% functional and fully tested. The grade only describes how it looks.
The five grades
New
Never used, never activated. Android phones come sealed; some Apple phones are opened for a quality check, and Apple's own warranty check shows they were never activated.
Exceptional +3 months cover
As new, very faint to no marks.
Ex-Demo
Like new, very faint to no marks. Same look as Exceptional.
Excellent
Minor scratches you won't see at arm's length. Light marks on the sides or back are possible, from wearing a case.
Good
Visible marks on the back or light scratches on the screen, never deep. With the screen on, or with a screen protector, they're hard to see.
Ultimate Device Protection
OzMobiles Premium 24 Month Warranty & Accidental Damage
- Stay covered for 24 months from the date of purchase.
- Comprehensive Coverage: Enjoy protection against product defects, including technical issues and manufacturing faults.
- Accidental Damage Included: Cracked screen? Accidents happen, we’ve got you covered.
- Priority Support: Enjoy expedited assistance and fast-track repairs.
- Shipping Costs Included: Complimentary Express Post return label via email once your claim is approved.
Note: an additional service fee based on the value of the device applies for Accidental Damage Protection claims. *T&C’s
Battery Health Specialists
OzMobiles Professional Battery Installation
- Breathe new life into your device with a premium battery replacement service performed by our in-house technicians.
- Certified Technicians: Every installation is carried out by qualified specialists using high-quality parts tested for reliability and safety.
- Extended Lifespan: Enjoy longer battery performance and improved device efficiency - it’s like giving your phone a second life.
- Fast Turnaround: Our expert team completes installation within one business day, so your delivery is only delayed by a single day.
- Warranty Included: All installations come with a 12-month warranty covering parts and labour.
Simply add OzMobiles Battery Installation before purchasing your device for instant performance restoration.
Battery Installations: A service fee applies. *T&C’s
Screen Protection
A glass screen protector, supplied and installed
- Tempered glass: ultra-thin, made to fit your device’s screen and applied bubble-free.
- Feels like the original: a smooth, responsive surface.
- Clear view: transparent, so every pixel shows through.
- Everyday protection: guards your screen against scratches, cracks and smudges.
- Fewer fingerprints: an oleophobic coating repels fingerprints and oils.
Our warranty
Every refurbished device comes with at least 12 months of OzMobiles warranty. Exceptional grade gets 15 months.
- What’s covered: manufacturing faults in the hardware and software, battery performance included.
- Making a claim: send the device back to us, or drop it off at our reception.
- Checked properly: we inspect it and test it with Phonecheck to confirm the fault.
- Not covered: water damage, accidental damage and repairs by third parties.
New devices carry the manufacturer’s warranty. Apple Certified Refurbished devices carry Apple’s 1-year warranty.
Battery Health Guarantee
Every refurbished device arrives with at least 80% battery health. Exceptional grade arrives with at least 90%.
- Covered for the warranty: if battery health drops below 80% while your device is under warranty, we repair or replace it for free.
New devices come with a brand-new battery.
30-day returns
Returns within 30 days, for faults and for change of mind.
- Faulty? Returns under warranty are free: we send you an Express Post return label.
- Change of mind: send it back within 30 days with the free return label we email you. A $30 restocking fee comes off the refund, or nothing if you take store credit instead.
- What can come back: phones, tablets, computers and watches, unlocked and in their original condition with all accessories. Up to $50 comes off if accessories are missing.
Not returnable for change of mind: accessories, AirPods and headphones, and battery and screen protector installs. Express shipping fees aren’t refunded.
Price Beat Guarantee
Found a better deal somewhere else? We’ll beat that price by $10.
How it works
- Before you buy, contact us: on LiveChat from 9am to 5pm AEST on weekdays, or with an email request after hours.
- Send us the link to the competitor’s listing and to our identical listing.
- If approved, we send you a discount code for the difference plus $10, to use on our site.
Live chat requests are processed in minutes. Email requests get a reply within six business hours on weekdays, not counting national and Victorian public holidays.
Conditions
- The same model, condition and specifications, with same-day express shipping and at least a 12-month warranty.
- From a legitimate, well-known Australian retailer selling Australian stock.
- The lower price must still apply, and be in stock on both sites, when we assess it.
- A live, public link to the listing. PDFs, screenshots, pictures and individual quotes are not accepted.
- Unlocked models only, not carrier models.
- One code per order. It cannot be combined with other promotions, codes or store credit.
- Codes expire 72 hours after they are issued and cannot be renewed.
- Two requests per customer in 180 days, declined requests included.
- We may decline a request if we suspect fraud or unauthorised reseller activity.
Not included: contract phones and finance deals, daily or hourly deals, third-party pre-order or trade-in offers, wholesale, business, members-only or education pricing, marketplaces such as Kogan or eBay, mail-in, coupon or gift card offers, pricing errors, and bundles or free items.
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What our customers say
Real reviews from people who bought from OzMobiles.
What our customers say
Real reviews from people who bought from OzMobiles.
Real Feedback & Videos
Reviewing refurbished Galaxy S23 Ultra
A customer on buying a refurbished iPhone
Reviewing a refurbished MacBook
Refurbished Galaxy S25 Ultra
Reviewing refurbished Pixel 8 Pro
Second-hand iPhone unboxing: honest review
Second-hand phone unboxing
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Reviewing refurbished iPhone 14
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