Good for your pocket
When you buy from us, you’re sure to get yourself a good deal - without having to buy brand new!
When you buy refurbished, you’re able to save big!
If you’re on a tight budget but have been eyeing on a phone for a long time now, well, you can pay in installments. You can buy now, pay later with ZipPay
Good for the planet
98% of all our packaging is made from recyclable material so your planet benefits along with your pocket.
4 R’s: Refurbished, Reduce, Reuse and Recycle
By buying Refurbished, you’re able to Reduce the amount of e-waste in the environment by Reusing a device that can still last for years that comes in Recyclable packaging.
Good for you
Our priority is you, that’s why we focus on service & reliability not just for our devices but also for our local support in Melbourne.
Our Price-beat Guarantee
Found a better deal somewhere else? We’ll beat that price by $10!
To be eligible, the offer must be:
- 100% Australian Stock
- Include shipping and handling costs
- Be in a similar cosmetic condition
- Include same-day shipping
- Include 12 months warranty
If the device you saw on another website matches the criteria above and is offering you a lower price, send our customer service team a link via our LiveChat or Help Centre and we’ll give you a better offer!
*Offer excludes eBay, Facebook MarketPlace, and other auction sites.
All stocks are locally sourced in Australia
We sell only 100% Australian stock. We don't import any stock, it's 100% locally sourced. You won't see any strange software on our devices, and you won't be rejected by manufacturers because the devices are "Imported". We want to provide our customers with quality devices that we know are 100% genuine.
Free and Fast Shipping
Need your device really quick? If you order a device before 12:30pm (AEST), we can ensure you that your device will be shipped out on the SAME DAY.
We have free (regular mail) shipping that ships from anywhere in Australia. We can also ship to any PO BOX or street address.
Or you can opt for the eParcel where you can expect your new device to arrive within 2-7 business days. NOTE: It may take longer for WA and rural areas.
If you really need your device as soon as possible, we also offer Express Post which takes only 1-2 business days of delivery time. NOTE: It may take longer for WA and rural areas - although it will still reach the destination faster than standard post.
Within 24 hours of your device being shipped, you should receive an automated email via Australia post with your tracking number. You may track your package by visiting the AusPost Tracking page and enter your tracking number.
Note: Free shipping does not include insurance, we recommend purchasing a shipping method with insurance for that peace of mind. The delivery times start the day after dispatch and do not include processing time for your order. For additional information regarding postage times, please visit the Australia post page here.
All our devices come with 12 month OzMobiles warranty
If you’re worried about warranty coverage, fret not! We cover manufacturing faults, both software and physical that may occur with your device, this includes battery performance issues. The length of the warranty period is 12 months from the purchase of the device.
Please note, however, that this does not cover any damage that is caused by mishandled use or liquid damage - so be careful! If you also get your device repaired by any unauthorised third party, this will void your warranty.
As an added plus, for the extra careful you, we also offer the OzMobiles Extra Care for iPhones which gives you an additional 12 months of warranty coverage for your newly purchased iPhone. It offers the same coverage as our standard warranty, but for an additional 12 months so you can have peace of mind knowing you are covered.
Simply add OzMobiles Extra Care before purchasing your device, it's that easy!
Battery Health Guarantee and the OzMobiles Certified 72-Point Functional Check & Clean
We know that battery health is one of the biggest concerns for most people, and that's why we have the OzMobiles Battery Health Guarantee.
Every device we sell is tested thoroughly though our OzMobiles 72 Point Check process.
As part of our 72-Point Check, we test the batteries of the device, to ensure that your device is still in its peak performance of at least 85% battery health.
Local Pick Up in Melbourne
Need to get your device FAST? We offer a simple, easy and FREE Pickup service for customers located in the city of Melbourne.
- This offer is available for purchases of $149 or above and payment must be made in cash or credit card upon picking up the device.
- All you need to do is place your order online and select the "Pickup" payment method
- Your order will be prepared within 2 hours of it being placed through our website. Once the order is ready we will send out an email and text message to let you know that your device is ready to be picked up.
- Pick up times are available Monday to Friday from 9am to 4:45pm (Excluding public holidays).
- Any orders placed after 3:30pm will not be available for same day pickup.
- Orders will be held for a period of 72 hours for your convenience.
- We are located in Little Collins Street, Melbourne (Address will be given out once the order has been placed)