Good for your pocket
When you buy from us, you’re sure to get yourself a good deal - without having to buy brand new!
When you buy refurbished, you’re able to save big!
If you’re on a tight budget but have been eyeing on a phone for a long time now, well, you can pay in installments. You can buy now, pay later with ZipPay, AfterPay and PayPal Pay in 4.
Good for the planet
100% of our packaging is made from recyclable material so your planet benefits along with your pocket.
4 R’s: Refurbished, Reduce, Reuse and Recycle
By buying Refurbished, you’re able to Reduce the amount of e-waste in the environment by Reusing a device that can still last for years that comes in Recyclable packaging.
Good for you
Our priority is you, that’s why we focus on service & reliability not just for our devices but also for our local support in Melbourne.
Our Price-beat Guarantee
Found a better deal somewhere else? We’ll beat that price by $10!
To be eligible, the offer must be:
- 100% Australian Stock
- Include shipping and handling costs
- Be in a similar cosmetic condition
- Include same-day shipping
- Include 12 months warranty
If the device you saw on another website matches the criteria above and is offering you a lower price, send our customer service team a link via our LiveChat or Help Centre and we’ll give you a better offer!
*Offer excludes eBay, Facebook MarketPlace, and other auction sites.
We are Australian Owned and operated. We carefully test all our devices at our Melbourne HQ using the Blancco testing software, to make sure they are in compliance with Australian standards and are all compatible with current Australian networks. All devices sold on our website are 100%fully functional, sold with 12 months of warranty, and come with a 30-day moneyback guarantee. Please note that the latest models will be covered by Australian manufacturer's warranty.
Free and Fast Shipping
Need your device really quick? If you order a device before 12:30pm (AEST), we can ensure you that your device will be shipped out on the SAME DAY (offer applies from Monday - Friday, excludes Holidays).
Plus, on top of that, you get FREE Express Post which takes only 1-2 business days of delivery time. NOTE: It may take longer for WA and rural areas - although it will still reach the destination faster than standard post. (Australian Customers Only)
New Zealand customers are guranteed deliverely withing two business days if located in Metro and upto 5 business days in rural areas. Shipping to New Zealand Customers is conducted in partnership with DHL Express.
Within 24 hours of your device being shipped, you should receive an automated email via Australia post with your tracking number. You may track your package by visiting the AusPost Tracking page and enter your tracking number. New Zealand customers likewise will receive a tracking link to DHL Express.
Note: Free shipping does not include insurance, we recommend purchasing a shipping method with insurance for that peace of mind. The delivery times start the day after dispatch and do not include processing time for your order. For additional information regarding postage times, please visit the Australia post page here.
All our devices come with 12 month OzMobiles warranty
If you’re worried about warranty coverage, fret not! We cover manufacturing faults, both software and physical that may occur with your device, this includes battery performance issues. The length of the warranty period is 12 months from the purchase of the device.
Please note, however, that this does not cover any damage that is caused by mishandled use or liquid damage - so be careful! If you also get your device repaired by any unauthorised third party, this will void your warranty.
As an added plus, for the extra careful you, we also offer the OzMobiles Extra Care for iPhones which gives you an additional 12 months of warranty coverage for your newly purchased iPhone. It offers the same coverage as our standard warranty, but for an additional 12 months so you can have peace of mind knowing you are covered.
Simply add OzMobiles Extra Care before purchasing your device, it's that easy!
Battery Health Guarantee and the OzMobiles Certified 72-Point Functional Check & Clean
We know that battery health is one of the biggest concerns for most people, and that's why we have the OzMobiles Battery Health Guarantee.
Every device we sell is tested thoroughly though our OzMobiles 72 Point Check process.
As part of our 72-Point Check, we test the batteries of the device, to ensure that your device is still in its peak performance of at least 80% battery health.
Local Pick Up in Melbourne
Need to get your device FAST? We offer a simple, easy and FREE Pickup service for customers located in the city of Melbourne.
- All you need to do is place your order online and select the "Pickup" payment method
- Your order will be prepared within 2 hours of it being placed through our website. Once the order is ready we will send out an email and text message to let you know that your device is ready to be picked up.
- Pick up times are available Monday to Friday from 9am to 4:45pm (Excluding public holidays).
- Any orders placed after 3:30pm will not be available for same day pickup.
- Orders will be held for a period of 72 hours for your convenience.
- We are located in Little Collins Street, Melbourne (Address will be given out once the order has been placed)
Free 30-Day Returns
Found a fault in the device you purchased and you want to have it exchanged or refunded? Or probably you just simply changed your mind? Read below for further details about our 30-day Return Policy.
A refurbished device that is 100% fully functional.
Scratches may be visible on the screen from arm's length, plus minor dents. Exceptional value.
Minimal Signs of Wear
A refurbished device that is 100% fully functional.
Screen in good condition, with very minor scratches/scuffs not visible at arm's length.
100% Fully Functional.
The device is in 'As New' condition with very faint to no marks on the device.
Never used and come with their full Australian Manufacturer's Warranty. Some might have been opened for quality checks, but they have never been activated.
Certified Refurbished by Apple
These devices are refurbished and renewed by Apple. They are in “like new” condition, refurbished
with genuine Apple replacement parts and come with 12 month