Important announcements and alerts
COVID-19 and OzMobiles
The effects of the COVID-19 Pandemic have been far-reaching, and we at OzMobiles are devastated to see the impact that this is having on the health and wellbeing of our fellow Australians. We hope that in this stressful time all of our customers and those closest to them are safe and well.
At this time OzMobiles is still fully operational, with orders still shipping every single business day. We have implemented new hygiene practices in the office to ensure the safety of our team and our customers.
Our Hygiene Practices
- All members of our team are wearing disposable gloves and other PPE at all times in our offices, regardless of whether they are part of our shipping or customer service teams.
- Every single phone that we ship is being completely disinfected for your peace of mind.
- Full disinfecting and cleaning of our offices at the close of every business day (work surfaces, cupboards, communal areas, everything!).
It's business as usual for us. This means that we are still able to ship out your order from our office within 24 hours.
Orders received on or before 12:30 AEDT is dispatched from our office on the same day.
Closing of our Pick Up Option
Due to the latest announcement of the metropolitan Melbourne lockdown, we remain closed for pickup throughout the duration of the lockdown.
*Note that this is subject to change, based on any new updates released by the government.