A phone standing upright with smoke coming off of it and displaying a glitching screen

The quality of your smartphone screen matters. It’s the part you look directly at when you check your messages and notifications. Your phone screen lets you take the perfect photo and add exactly the right filter to it, and a good-quality screen makes for better-looking gaming and streaming. Two of the most important smartphone screen factors are screen size and screen resolution. A bigger screen offers more app space, a better experience with photos and multimedia, and a more comfortable typing experience. Screen resolution (the number of pixels) impacts every part of the experience, including how sharp and detailed the photos, videos and text appear.  

Like every other component, there are common smartphone screen issues that can spoil your enjoyment of your device. Because your screen is always in your face, screen issues tend to stand out a lot more than other problems. How do you know when it’s time to upgrade to a refurbished phone and when your issues have a simple solution?

In this article, we look at some common smartphone screen issues and whether or not they are easy to fix. We’ll help you figure out when it’s time to upgrade your refurbished phone and when you just need the right repairs.

Easy Fixed Smartphone Screen Issues

Is it time to upgrade your refurbished phone? If you’ve been feeling like a change or you have your eye on a particular phone, there’s never a bad time to go refurbished phone shopping. But if you’re having any of the following issues, there are other steps you can take before replacing your smartphone:

Zoomed-in screen (iPhone)

An iOS feature allows you to easily zoom in on an iPhone or iPad for a closer look at text or pictures. Yet the convenience of this device means it’s also easy to enable accidentally, and you may find yourself frantically tapping on a screen that’s stuck on zoom mode.  

To escape from zoom mode, double tap on the screen with three fingers. You might have to try it a couple of times to get a result. If that doesn’t work, restarting your phone is your best option.

Frozen screen

Having a screen that freezes or becomes unresponsive is a common problem that tends to happen at the most inconvenient times. Luckily this is often caused by problems that have quick fixes, like lack of available storage space. There are several potential solutions you can try to fix screen freeze on an Android phone: restart your device, clean out your storage, clear the app cache, or perform a factory reset. If your iPhone screen has frozen or gone black, press your volume up button and quickly release it. Do the same for your volume down button. Then press the side button and hold it until you see the Apple logo, which should take about 10 seconds.

Flickering screen

A flickering screen is one of those issues that can go either way. It may be an easy fix, but it may also be a sign that it's time to upgrade to a refurbished phone. Sometimes you can fix a flicker simply by restarting your phone or updating your apps or OS. Other times, a flickering screen can be a sign of physical or water damage, and it’s time to trade your old phone for a refurbished one.

Minor scratches

Light scratches on your screen can be annoying, but often it’s easy to buff them out with an over-the-counter scratch remover.   

A hand holding a smartphone with a cracked screen. There are repair tools and other phones with cracked screens in the background.

Irreparable Smartphone Screen Issues

Sometimes there’s no simple fix. Your only option is to upgrade your refurbished phone to a new model. Here are some common smartphone screen issues that often call for a replacement:

Completely dark screen

The black screen of death on a smartphone doesn’t always mean a replacement is in order, but it often can. There are definitely steps you can take to try and rectify the problem: making sure it’s not just a flat battery, cleaning the charging port, and a hard reset. If none of these work or the black screen keeps re-appearing, the problem could be dead pixels, loose connections or physical damage. Phone replacement, or at least repair, maybe in order.

Vertical lines

If your smartphone screen has suddenly developed weird horizontal or vertical lines, that’s a sign that your phone has suffered hardware damage. Pressure to the phone screen, overheating and physical damage are among the common culprits.

Cracked or shattered screen

Unfortunately, cracks in your phone screen can spread. Small cracks become big cracks, shards of cracks can cut your finger and dirt and oil can find their way into your device. The more severely cracked a screen is, the harder it is to repair. Sometimes upgrading to a refurbished phone is a more economical choice, especially if the damage has affected underlying components like the LCD or digitiser. 

When Is It Time To Buy A New Refurbished Phone? 

How do you know when it’s time to trade your old phone for a refurbished one? There are several things to take into account when you decide whether to repair or upgrade to a refurbished phone:

The extent of the damage

A few glitches every now and then – or some minor screen cracks – might be relatively easy to repair. Deep cracks, shattered screens, and severe damage are a different story.

The cost

A badly damaged phone may be able to be repaired. But if the repair job is going to be very expensive, it could be more cost-effective just to trade your old phone for a refurbished one.

The phone’s age

If your smartphone is relatively new and still performs well, repairing common smartphone screen issues can help extend its lifespan. On the other hand, if your phone is ageing, no longer protected by security updates or suffering from other problems, it’s a good time to make a change.

The warranty

If your phone is still covered by its original warranty, getting it repaired or replaced for free beats paying for a new one, refurbished or otherwise.

Personal choice

Sometimes you’ve had your eye on a new smartphone for a while, and you think it’s time for a trade. If that’s the case, OzMobiles is happy to help you upgrade to a new refurbished phone.

Buy Refurbished Smartphones at OzMobiles

A woman's hands holding a phone with photos displayed. Her nails are painted light blue and there is a camera in the background.

When you’re ready to replace your screen, OzMobiles is the best place to go for refurbished smartphone shopping. We have hundreds of refurbished iPhones, Samsung Galaxy smartphones and other Android models, locally sourced, with 12-month warranties included and available for hundreds of dollars less than recommended retail prices.

When you buy from OzMobiles, you score a good deal without having to buy brand new and without the risks that often come from buying used smartphones. Every device OzMobiles sells is 100% fully functional and comes with a 12-month warranty and 30-day money-back guarantee, so you don’t have to worry about not getting what you paid for.

If your smartphone’s screen has just died on you and you need a new device ASAP, OzMobiles offers free and fast shipping. If you order with Express Post before 12.30 pm on a weekday, we’ll put your device in the post on the same day.

For help finding the perfect refurbished iPhone or Android, contact the OzMobiles team

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