Where can you find us? 

We're a Melbourne based company located at Unit 1 Level 4/306 Little Collins St., Melbourne VIC 3000

Got a question or concern? 

You may reach out to us via our Help Centre. Our Customer Service team is more than happy to assist you with your concerns. We will respond back to you within 6 business hours. 
'
To start, please select the topic of your query  below, and fill up the form accordingly together with your concern. If it is an Order related enquiry, make sure to provide the Order Number for quick reference. 

Returns / Faulty Device / Warranty
How we rate our devices
Never used and come with their full Australian Manufacturer's Warranty. Some might have been opened for quality checks, but they have never been activated.100% fully functional, and network unlocked to all Australian carriers.
It is in 'As New' condition with very faint to no marks on the device.100% fully functional, covered by our 12 months warranty, and network unlocked to all Australian carriers.
There may be minor scratches on the screen that are not visible from arm's length. There can be some small dents on the body. 100% fully functional, covered by our 12 months warranty, and network unlocked to all Australian carriers.
There can be visible scratches on the screen from arm's length and dents around the body. These devices offer exceptional value.100% fully functional, covered by our 12 months warranty, and network unlocked to all Australian carriers.
These devices are refurbished and renewed by Apple. They are in “like new” condition, refurbished with genuine Apple replacement parts and come with 12 month Apple warranty.