Where can you find us? 

We're a Melbourne based company located at Unit 1 Level 4/306 Little Collins St., Melbourne VIC 3000

Got a question or concern? 

You may reach out to us via our Help Centre. Our Customer Service team is more than happy to assist you with your concerns. We will respond back to you within 6 business hours. 
To start, please select the topic of your query  below, and fill up the form accordingly together with your concern. If it is an Order related enquiry, make sure to provide the Order Number for quick reference. 

Returns / Faulty Device / Warranty
How we rate our devices

A refurbished device that is 100% fully functional.

Scratches may be visible on the screen from arm's length, plus minor dents. Exceptional value.

A refurbished device that is 100% fully functional.

Screen in good condition, with very minor scratches/scuffs not visible at arm's length.

100% Fully Functional.

The device is in 'As New' condition with very faint to no marks on the device.

Never used and come with their full Australian Manufacturer's Warranty. Some might have been opened for quality checks, but they have never been activated.

These devices are refurbished and renewed by Apple. They are in “like new” condition, refurbished
with genuine Apple replacement parts and come with 12 month
Apple warranty.