Important Announcement: In lieu of Covid-19, we have temporarily stopped our Melbourne Pickup option. All orders will be shipped out to your chosen address instead. You might also experience a delay of arrival of your parcel by 1-2 business days for both Standard and Express shippings. We have received reports of such incidents and we apologise for this inconvenience. Please note that this is beyond our control, however, we are closely monitoring the shipments to ensure that you receive your parcels. 

Click HERE to read the latest updates from us about Covid-19. 

OzMobiles Fraud Prevention/Authentication process

In recent times we have experienced a high number of sales from fraudulent credit cards.

To protect our customers and ourselves we have now implemented an authentication process for new customers.

Note: This is a once off. If you are a repeat customer, select 'Repeat Customer' in the additional information up the top right when completing checkout.

You may have already received an email regarding this after placing an order using credit card, if you do not receive this email, that's ok!

Please view the process below:

  • We'll debit your card an amount under what the original price was when you completed the checkout (it will be anywhere from $0.01 cent to $0.90 cents less)
  • Check your online statement to confirm the exact amount
  • Confirm the exact amount when you are asked to verify your card when logged in during checkout. Note: You need to enter the exact amount i.e. "$569.20"

No access to internet banking?That's ok! if you can't log into your internet banking just give your bank a call and they will give you the amount to confirm with us.

If you do not want to go through this process you can select one of the alternative payment methods such as; PayPal, Zip or Pickup (Pickup - Melbourne only)

Please see our FAQ page for any additional information. 

 

How we rate our devices

How we rate our devices

New

Ex-Demo

All our used phones undergo an

OzMobiles 60-point Health Check

Good

Average

Fair