Understanding Your Warranty

We understand that when buying a used or reconditioned phone, you need all the reassurance that you can get. When you’re ready to upgrade, you want to know that your phone will work efficiently from day one and for many months or years to come.

We understand that peace of mind matters a great deal to our customers. This is why we not only rigorously test each smartphone before selling it, we offer extensive warranties to suit you.

Understanding your warranty with OzMobiles

We offer a selection of warranties to better suit your needs.

Our standard warranty

Every device we sell comes with a 12 month warranty.
Both standard warranties cover all manufacturing faults be they software based or physical, including any battery performance issues.

Our extended warranty (for iPhones only)

Need longer cover? No problem. We also offer an extended warranty that gives you an extra 12 months’ peace of mind on your newly purchased iPhone.

What don’t our warranties cover?

Warranties cover manufacturing defects only and as such do not cover accidental damage, damage from misuse or liquid damage.

Why choose OzMobiles?

If you’re looking for affordable and reliable smartphones for the whole family, look no further than OzMobiles. Each of our smartphones is locally sourced and rigorously tested by us for your peace of mind. Our phones are factory unlocked and available for use on any network.

Want more information about any of our phones or warranties? Please don’t hesitate to get in

Posted on 24/09/2019 | Posted in Tips & Tricks

Tags: warranty, OzMobiles

How we rate our devices

How we rate our devices



All our used phones undergo an

OzMobiles 60-point Health Check